A Job That Counts!

With us, you contribute to a well-functioning society for the public and businesses.

About the Job

As a case officer in registration, you primarily work with receiving, registering, and processing applications. The tasks vary in scope and complexity.

You assess whether there are grounds supporting the application, register, report, and archive applications. The work involves ongoing case management in a fast flow through our systems. The tasks include a lot of customer contact via email and phone. You administer various cases, such as compensation dispatches to victims and promissory notes. The cases you handle require legal security, speed, and efficiency.

You will undergo internal training where practice is combined with theory, and you will also have a mentor. You will be part of a section that collectively takes responsibility for results, planning, and workload distribution. The registration department has offices in four locations across the country and collaborates daily on common tasks.

Everyone working at the Enforcement Authority contributes to the fight against crime. Your tasks include identifying and preventing attempts at criminal activity and notifying other authorities of suspected crimes. As a case officer, you may, for example, discover and report incorrect population registrations. This can result in you helping to stop incorrect payments of benefits from other authorities.

The office is located in central Halmstad.

About You

As an employee at the Enforcement Authority, you are expected to live up to our employee policy (https://www.kronofogden.se/jobba-hos-oss/medarbetarpolicy). You take initiative, are engaged, and take responsibility for achieving goals. You contribute to the development of the organization and help your colleagues succeed. You treat others with respect, kindness, and actively listen to others while showing a positive attitude.

You work result-oriented, show decisiveness, and focus on what needs to be achieved. You are stable and trustworthy in meetings with people in vulnerable situations. You communicate easily and are pedagogical in your interactions with customers. You have an analytical ability that allows you to see connections and find the most effective solution. You adapt to the circumstances and the changes that occur.

Your Qualifications:

• high school diploma
• one year of work experience in administrative or case management work in the last three years, such as registration, review, assessment, and decision-making
• good ability to express yourself in Swedish, both spoken and written.

It is desirable that you have current experience in case management work within the Enforcement Authority.

About Us

The Enforcement Authority is a government agency with an important mission. We work closely with people in vulnerable situations. We help those who have not been paid and guide those who need to pay. We provide citizens and businesses with information and good service, enabling them to make long-term and sustainable decisions. This requires knowledge, decisiveness, care, and courage. We contribute to a well-functioning society for the public and businesses – a society where debts and other claims are established and collected in a legally secure manner.

With us, you can expect challenging tasks that are also developmental for you. When you leave work at the end of the day, you can be sure that you have done something that truly counts – both for others and for yourself.

Good to Know

The employment is permanent and begins with a six-month probationary period. You will be employed as a case officer. The Enforcement Authority offers the possibility of remote work by agreement with the employer.

Working in the government means that you follow the government’s values. There are also specific requirements for judgment, security thinking, and compliance with applicable laws. We ask questions during the interview about any previous criminal activity and shortcomings in previous employment. For final candidates, these questions are also posed to references. We also gather information about debts registered with the Enforcement Authority, bankruptcy, and business prohibitions. The information obtained is considered in the overall assessment of your suitability for the position.

Employment with us may involve placement in a security class. A security review with a background check according to the Security Protection Act (2018:585) may therefore be conducted before a decision on employment. For some of our tasks in security class, Swedish citizenship is required.

When you apply, please attach your CV. We do not use cover letters in our recruitment processes, so do not attach one to your application.

Get to know us better by following us on LinkedIn and visiting our website (https://kronofogden.se/jobba-hos-oss).

Welcome with your application by 2025-04-15.

We cooperate with the Swedish Tax Agency in our recruitment, meaning that the Tax Agency's HR department will handle your application.

The Enforcement Authority uses the government framework agreement for advertising mediation. Therefore, we kindly ask for no calls from advertising mediators or salespeople.